Report a Concern through SeeClickFix!

How to Use SeeClickFix Overview

SeeClickFix Poster

Thank you for your concern in the City of Clawson. SeeClickFix is a web tool that allows citizens to report non-emergency issues which are then communicated directly to the appropriate city department or division. Please use this app to report issues such as: potholes, sidewalk damage, drainage and flooding issues, street or traffic lights, hazard trees or limbs down, street or traffic signs broken, etc.  

Citizens have the option of uploading a photo with each service request to visually communicate the issue to city staff. Citizens also have the option of reporting a concern anonymously.


From Your Desktop 

The application above allows you to make service requests and discover existing issues that have been reported.  To report an issue:

  1. Select the Report tab.

  2. Drag the map marker to the location of your issue, or type in the address directly.

  3. Click Next.

  4. Choose a service request Category from the drop-down menu that matches your issue.

  5. Enter a Title (required), additional Description (optional), and attach an Image (optional).

  6. Click submit.

From Your Mobile Device

SeeClickFix is available for download as an app on the following platforms. Please download the appropriate app to begin using the SeeClickFix tool on your mobile device.

 AppStoreButton

 GooglePlayButton


Support

Thank you for taking the time to report a concern to city staff via Clawson SeeClickFix.  Once you have reported an issue, you will receive an email message acknowledging that your service request has been received by city staff. You may continue to check on the status of the issue online.  However, once the work is completed, you will be notified by city staff via email that the issues has been resolved.

Please note that SeeClickFix should NOT be used for emergencies. For urgent matters that require immediate attention or a police response, call 9-1-1.

For technical support with the SeeClickFix platform (web or mobile), email contact@seeclickfix.com directly.

Thank you for caring about your city and for taking the time to report your concerns to us.  We seek to resolve these issues, answer your questions and provide solutions as quickly and efficiently as possible.